Return & Refund Policy

Your return and refund will be completed within 7 days. 7 DAYS

Please read the policy carefully before raising a request. By placing an order with Precioussly, you agree to the terms below.

  1. 7-Day Window: You may request a return within 7 days of delivery. Once approved, the refund will be completed within 7 days.
  2. Mandatory Unboxing Video: Record a clear, continuous unboxing video showing the sealed package, shipping label, and condition of the product while opening it. This is required to process returns/refunds.

Eligible Cases

Not Eligible: Returns/refunds for reasons such as change of mind, size/fit, or color preference are not accepted.

How to Raise a Request

Within 7 days of delivery, email or WhatsApp us with your Order ID, a brief description of the issue, and the unboxing video (or a shareable link to it).

Email: ask.precioussly@gmail.com
Call/WhatsApp: 8586058887

After reviewing your request and video evidence, our team will guide you on the next steps. If your request is approved, we will proceed with the return or refund as applicable. As stated above, your return and refund will be completed within 7 days.